See below for some of our most commonly asked questions
What health and safety protocols are in place to keep delegates safe?
Health and safety is paramount at AusIMM and we can ensure the well-being of our delegates, exhibitors and sponsors at our conferences is our top priority.
We are closely monitoring COVID-19 regulations in line with advice from the Australian Government and local health authorities to ensure your health is protected. In addition, we are working with each conference venue to ensure a safe and secure environment. This includes new measures around physical distancing, increased hygiene practices, safe food service, sanitisation and cleaning protocols for your safety onsite. Find out more about our COVID-Safe events plan.
Is there a registration deadline?
There is no registration deadline for the conference. You can even register onsite at the venue.
Can I bring my partner?
Yes, you can bring your partner to the conference if they have registered or you have bought a ticket to one of the networking functions. View ‘Networking functions’ to see what is taking place during the conference.
Who can register at the student rate?
Students completing their degree full-time at a tertiary institution. Proof of current enrolment and status as a full-time student must be submitted with your registration form. All delegates registering at the student rate will be listed as ‘student’ along with your institution on your name badge and in the online attendee list.
Can I share my registration?
No. Sharing registrations is prohibited. Each registration is for one delegate. If you would like multiple delegates to participate contact AusIMM via email, email@example.com for discounted group rates.
Can I transfer my registration to a colleague if I can no longer attend?
Yes. If you are registered for the conference and are no longer able to attend, you may substitute a colleague to attend in your place. To request approval to send a substitute to the conference, you must contact AusIMM via email firstname.lastname@example.org in writing fourteen (14) days prior to the event.
What is the cancellation policy?
If the notification is received by AusIMM twenty-eight (28) days or more before the date of the event (Final Cancellation Date), AusIMM will provide you with a refund of the fee minus any reasonable administration costs (provided such administration costs are validly incurred by AusIMM in connection with the Event). To protect AusIMM’s legitimate business interests (such as costs incurred to produce the Event) refunds may not be made for cancellations received after the Final Cancellation Date, subject to AusIMM’s sole discretion. Refunds will not be made for cancellations made due to a change of mind or change in personal circumstances
Will there be an Conference Proceedings eBook?
Yes, the conference will feature an eBook of the conference proceedings. The eBook will have all of the published papers. An email will be sent to you before the event informing you about how to download the proceedings.
Can I get a certificate for attending the conference?
AusIMM do not issue certificates of attendance to all delegates, but if you require a certificate of attendance, they can be generated. To request a certificate of attendance, contact AusIMM via email, email@example.com.
How many PD hours do I receive for attending the conference?
Attendees can earn professional development (PD) hours for attending the conference. One contact hour of technical content is equivalent to one PD hour.
Will the conference issue invitation letters?
Yes, invitation letters can be provided to persons who have registered and paid the registration fee. The letter will provide proof of registration and proof of payment. Official acceptance and invitation letters may be obtained by contacting AusIMM via email: firstname.lastname@example.org.
Will the conference provide a tax invoice?
Yes, if payment is made by credit card then you will automatically receive a receipt of payment and tax invoice with your registration confirmation. If you arrange payment via bank transfer we are unable to provide an automatic receipt. However, on request we can provide you with a tax invoice. Please contact AusIMM via email: email@example.com.
What payment options are available?
Payment can be made via credit card (Visa, Mastercard or American Express) or bank transfer. To request payment via bank transfer please contact AusIMM via email: firstname.lastname@example.org.
Can I bring children onto the exhibition floor?
Persons under the age of 16 are not permitted to attend the exhibition due to the nature of some of the exhibits on display. The organisers reserve the right to refuse entry to under 16s.
Are visitor rates available to view the exhibition?
Yes, there is a visitor rate available.
Are conferencing volunteering opportunities available?
Yes, conference volunteering opportunities are available. Volunteering at a conference is a great way to gain valuable professional development (PD) hours and connect with industry professionals. If you would like to apply to be a conference volunteer, please contact AusIMM via email: email@example.com.
How do I join AusIMM to access the member discount?
The conference offers a membership bundle where you can register for the conference and attend as a AusIMM member. To register under the membership bundle, visit the Conference Registration page. For more information about AusIMM member benefits, visit the AusIMM Membership website.